Privacy policy

Privacy Policy

Last Updated: October 01 2026

Welcome to [My store]. We operate the website [www.avyzo.co.in]and provide online shopping and related services through our store.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use and share it, how we protect it, and the choices and rights available to you.

By using our website, creating an account, placing an order, contacting us, or otherwise providing information to us, you acknowledge the practices described in this Privacy Policy, subject to applicable law.

1. Information We Collect

Depending on how you interact with our store, we may collect the following categories of information.

1.1 Information You Provide Directly

When you place an order, create an account, contact us, subscribe to communications, or otherwise interact with our website, we may collect:

Full name
Email address
Mobile or telephone number
Billing address
Shipping or delivery address
Order and purchase details
Payment-related information necessary to process your transaction
Account login information, where applicable
Customer-service communications
Reviews, feedback, or other information you voluntarily provide

We do not intend to collect personal information that is unnecessary for the purpose for which it is collected.

1.2 Payment Information

Payments may be processed through third-party payment providers. Depending on the payment method you select, your payment information may be collected and processed directly by the relevant payment provider.

[ADD PAYMENT PROVIDERS, e.g. Shopify Payments, etc.]

We generally do not store complete payment-card information on our own servers unless our payment-processing arrangements specifically require us to do so.

1.3 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Website pages visited
Referring pages or websites
Date and time of visits
Approximate location derived from technical information, where applicable
Website interaction and usage information

This information may help us operate, secure, analyze, and improve our website.

2. How We Use Your Information

We may use personal information for purposes including:

Processing and fulfilling orders
Delivering products to you
Processing payments and refunds
Providing order confirmations and delivery updates
Providing customer support
Responding to questions, requests, or complaints
Managing customer accounts
Improving our products, services, website, and shopping experience
Detecting, preventing, and investigating fraud, abuse, security incidents, or unlawful activity
Maintaining website functionality and security
Complying with applicable legal and regulatory obligations
Sending promotional or marketing communications where permitted and where required consent has been obtained
Conducting analytics and understanding how customers use our website
Protecting our legal rights and interests

We aim to process personal data only for specified and legitimate purposes and to the extent reasonably necessary for those purposes.

Where consent is the basis for processing, you may withdraw that consent subject to applicable law. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

3. Legal Basis for Processing

Depending on the circumstances and applicable law, we may process personal data:

With your consent;
To provide products or services you have requested;
To process and fulfil your orders;
To communicate with you regarding your transactions;
To comply with legal obligations;
For legitimate and lawful business purposes where permitted by applicable law; and
For security, fraud prevention, and protection of our rights, where permitted by law.

Where consent is required, we will seek consent in a manner required by applicable law and provide information about the purpose of the processing.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide, secure, and improve our services.

Cookies are small text files stored on your device by a website. They may be used for purposes such as:

Keeping items in your shopping cart;
Remembering preferences;
Maintaining website functionality;
Understanding website traffic and usage;
Improving website performance;
Measuring the effectiveness of marketing campaigns; and
Providing relevant advertising, where applicable.

Some cookies may be placed by third-party services that operate on our behalf.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website or prevent some features from working correctly.

[ADD DETAILS OF YOUR ACTUAL COOKIE/ANALYTICS TOOLS, e.g. Google Analytics, Meta Pixel, Shopify analytics, etc.]

5. Third-Party Services

We may use trusted third-party service providers to help operate our store and provide services to customers.

These providers may include:

E-commerce platform providers
Payment processors
Shipping and logistics companies
Order-fulfilment providers
Website hosting and technology providers
Analytics providers
Marketing and advertising providers
Customer-support tools
Email and communication providers
Fraud-prevention and security services

Examples may include:

E-commerce platform: [SHOPIFY]

Payment provider(s): [PAYMENT PROVIDER NAME(S)]

Shipping/logistics provider(s): [SHIPPING PROVIDER NAME(S)]

Analytics provider(s): [ANALYTICS PROVIDER NAME(S)]

Marketing/advertising provider(s): [MARKETING PROVIDER NAME(S)]

Third-party providers may process personal information according to their own privacy policies and applicable contractual, legal, and security obligations.

We do not intend to sell your personal information as a standalone commercial asset.

6. Sharing of Personal Information

We may share personal information when reasonably necessary to operate our business and provide our services, including with:

Payment processors for processing transactions;
Delivery and logistics providers for fulfilling orders;
Technology and hosting providers;
Customer-support providers;
Analytics and marketing service providers, where applicable;
Professional advisers, where necessary;
Government authorities or law-enforcement agencies when required or permitted by law; and
Other parties where disclosure is necessary to protect our rights, customers, website, or property.

We seek to limit information shared with third parties to information reasonably necessary for the relevant purpose.

7. International Data Transfers

Some of our service providers may process or store information outside India.

Where personal data is transferred outside India, we will take steps required by applicable Indian law and applicable contractual or security requirements.

[ADD COUNTRIES/REGIONS IF RELEVANT, OR REMOVE THIS SECTION IF NOT APPLICABLE]

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining business and transaction records, resolving disputes, preventing fraud, enforcing agreements, and complying with applicable legal obligations.

When personal information is no longer required, we will take reasonable steps to delete, anonymize, or otherwise dispose of it in accordance with applicable law and our retention practices.

[ADD YOUR RETENTION PERIOD/POLICY IF YOU HAVE ONE]

9. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

Depending on the circumstances, these measures may include:

Access controls;
Password and account-security measures;
Encryption or secure transmission where appropriate;
Monitoring and security measures;
Limiting access to personal information to authorized persons;
Secure handling of customer information; and
Procedures for responding to suspected security incidents.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You should also take reasonable steps to protect your account credentials and devices.

10. Data Breaches and Security Incidents

If we become aware of a personal-data breach affecting your information, we will take appropriate steps to investigate, contain, mitigate, and respond to the incident and provide notifications where required by applicable law.

We may also cooperate with relevant authorities, service providers, and affected individuals as required or appropriate.

11. Your Privacy Rights

Subject to applicable law and any applicable conditions or limitations, you may have rights concerning your personal information, including the right to:

Access Information

Request information about the personal data we process about you and relevant processing activities.

Correction

Request correction of personal information that is inaccurate or incomplete.

Erasure

Request deletion of personal information where permitted by applicable law and where retention is no longer required or otherwise legally justified.

Withdraw Consent

Where processing is based on consent, you may withdraw your consent. Withdrawal will not affect processing that was lawful before the withdrawal and may affect our ability to provide certain services.

Grievance Redressal

You may contact us regarding concerns or complaints about the processing of your personal information.

Nomination

Where applicable under Indian data-protection law, you may exercise the right to nominate another individual to exercise specified rights in the event of your death or incapacity.

The Digital Personal Data Protection Act, 2023 provides Data Principals with rights including access to information, correction/erasure in specified circumstances, grievance redressal, and nomination.

To exercise an applicable right, contact us using the details in the Contact Us section below.

We may need to verify your identity before processing certain requests in order to protect your information from unauthorized access.

12. Children's Privacy

Our website is intended for customers who are legally able to use our services under applicable law.

We do not knowingly seek to collect personal information from children except where permitted and handled in accordance with applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us at [EMAIL ADDRESS] so that we can review the matter and take appropriate action.

13. Marketing Communications

If you choose to receive promotional communications from us, we may send information about products, offers, promotions, or other updates.

You can unsubscribe from promotional emails by using the unsubscribe option included in the communication or by contacting us at [EMAIL ADDRESS].

Transactional communications, such as order confirmations, payment notifications, shipping updates, and important service messages, may still be sent when necessary to provide services you have requested.

14. Third-Party Links

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any third-party service before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

Where required by applicable law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or wish to submit a privacy-related complaint, please contact us:

Store Name: [STORE NAME]
Legal/Business Name: [LEGAL BUSINESS NAME]
Email: [EMAIL ADDRESS]
Phone: [PHONE NUMBER]
Business Address: [BUSINESS ADDRESS]
Website: [WEBSITE URL]